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SUBJECT LINE: HEAD OF HR & OPERATIONS
Send to: info@therefugeebuddyproject.org
APPLICATION DEADLINE: 5PM THURSDAY 31ST OCTOBER
INTERVIEWS WILL BE HELD MONDAY 4TH NOVEMBER
Title of role: Head of HR & Operations
Contract Type: 3 Years dependent on funding for the role. To commence in November 2024
Hours & SALARY: 3 days per week (22.5 hours) £18,000
LOCATION: Hastings with travel to Rother and Wealden areas.
REPORTS TO: CEO
BENEFITS:
Holiday: 20 days additional to bank holidays (pro-rated for part time), rising with service to max of 30 days
Pension: 5% salary sacrifice met by a 3% contribution from The Refugee Buddy Project
Overall purpose of role:
This is a key new part-time management role (3 days per week) in our professional and collaborative team.
The Head of HR & Operations is required to develop and implement The Refugee Buddy Projects operational strategy and plans and to build the longer-term sustainability of our organisation.
This is a crucial role in developing the organisation’s core infrastructures and ensuring our organisational values are embedded across the organisation and its work. As Head of Operations & HR, you will work closely with the CEO and oversee all aspects of The Refugee Buddy Projects operations ensuring the effective administration, maintenance, and development of the organisation’s resources and systems of work, including infrastructures for service delivery, human resources, financial management, compliance, and office management. You will have many opportunities to share your experiences and learnings to drive the development of the organisation.
Key responsibilities:
Staff Supervision
Day-to-day management of staff
Keep accurate HR records
Deal with any staff issues including performance or misconduct
Volunteer management –Work with the relevant team remembers to:
Oversee recruitment and clearing of volunteers
Oversee matching and ongoing buddying relationships
Establish policies and procedures for the effective management of volunteers
Oversee the recruitment and selection of volunteers
Development and delivery of an induction programme for volunteers
Development and delivery of the necessary training for volunteers
Day to day management for example drawing up rotas, processing expenses forms etc
Ongoing support and supervision of volunteers
Development and marketing of new volunteering opportunities as appropriate
The strategic planning, development and promotion of the organisation’s volunteer programme
The monitoring and evaluation of volunteer’s activities and volunteer management systems
Developing and promoting the value of volunteering in the rest of the organisation
Oversee the Management of relationships between volunteers and the rest of the organisation
Programme Management
Oversee all project/programme delivery
Ensure all reporting requirements are met across the different programmes
Develop and maintain relationships with other programme partners
Policies and Procedures
Ensure all policies are kept up to date and approved by the Board of Trustees
Ensure compliance among staff and volunteers of organisational policies and procedures
Board of Trustees
Financial Monitoring (with Finance Manager & CEO)
Work with the CEO to ensure accurate reporting to the Board of Trustees
Contribute to the Annual Reporting to the Charities Commission
Oversee quarterly audits on all charity finances & produce reports for the Board
Work with the CEO & Finance Manager to produce budget projections for CEO and Board of Trustees
Assist CEO with project bids by providing financial models
Other responsibilities
Contribute to the ongoing development and strategic progress of the organisation
Represent the Project at meetings of sector organisations as required
Manage IT systems, software and equipment across the organisation
·Other duties as required by the organisation
Due to the nature of the role, evening and weekend work will be required.
Time off in lieu (TOIL) will be given for hours worked above contracted hours.
Skills & Capabilities (Essential):
Demonstrated skills for project and event management
Demonstrated ability to build and maintain effective relationships with various stakeholders
Strong alignment with our vision and a commitment to building a refugee & migrant led service.
Skills & Experience (Desirable)
Experience running trainings, information sessions and/ or volunteer meetings
Strong communication skills and experience motivating people to take online and offline action through email and social media.
A marketing/events management & promotions background · Proven work experience as an HR Operations Manager, or similar role
Good knowledge of employment law
Hands-on experience with Human Resources Information Systems
Ability to develop clear and fair organisational poicies
Excellent analytical and decision-making abilities
Team management skills
Other Requirements:
To comply with the policies and procedures of the Project, including but not limited to GPDR, Safeguarding and Equality and Diversity.
The ideal candidate must be a keen supporter of refugee and migrant rights, and show commitment and resilience.
Candidates must have a good knowledge of the area they will be working in.
You will need to be free from any criminal conviction which would conflict with the
responsibilities of the post; you will be required to undergo a standard DBS.To be able to deal with all information on a confidential basis and
understand data protection requirements.
The Refugee Buddy Project is an equal opportunities employer; the aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilit of Offenders Act, 1974
